1. Information We Collect
Information You Provide Directly
When you sign up for a ParentCoord account, contact us, or submit a form on our website, we may collect:
- Your name and email address
- Your phone number (if provided)
- Payment information (processed securely through Stripe — we do not store card numbers)
- Messages and communications sent through the ParentCoord platform
- Documents and files you upload to the Document Vault
- Calendar events and scheduling information you enter
- Expense records you log within the platform
Information Collected Automatically
When you visit our website, we may automatically collect:
- Your IP address and general location (city/state level)
- Browser type and device information
- Pages visited and time spent on the site
- Referring website or search terms that brought you to us
Information from Third Parties
We use Formspree to process contact form submissions and Stripe for payment processing. These services may collect additional information subject to their own privacy policies.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your ParentCoord account
- Provide the co-parenting communication, calendar, expense, and document features
- Process your subscription payments through Stripe
- Send you account-related emails including receipts, updates, and support responses
- Improve the ParentCoord platform based on how it is used
- Respond to your inquiries and support requests
- Comply with applicable Utah and federal laws
3. Storage and Security of Your Data
Your data — including messages, documents, calendar entries, and expense records — is stored on secure servers. We use industry-standard security measures including encryption in transit (HTTPS/TLS) and encryption at rest to protect your information.
No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your data for as long as your account is active or as needed to provide services. If you close your account, we will retain your data for up to 90 days before permanent deletion, unless we are required by law to retain it longer.
4. Sharing of Your Information
We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:
- With your co-parent: Messages, calendar events, and expense records you create are visible to the co-parent you are connected with on the platform. This is the core function of the service.
- With service providers: We work with trusted third-party services (such as Stripe for payments and Formspree for form submissions) that process data on our behalf under confidentiality agreements.
- For legal compliance: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of ParentCoord, our users, or the public.
- In a business transfer: If Invest Park City, LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
5. Children's Privacy
ParentCoord is intended for use by adults (18 years of age or older). We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@parentcoord.com and we will promptly delete it.
ParentCoord may contain information about children as part of co-parenting records (such as custody schedules). This information is provided by adult users and is protected under the same security standards as all user data.
6. Cookies and Tracking
ParentCoord may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how our site is used.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the site may not function properly.
7. Your Rights and Choices
You have the following rights with respect to your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-out of communications: You may unsubscribe from non-essential emails at any time by clicking "unsubscribe" in any email or by contacting us.
- Data portability: You may request a copy of your data in a portable format.
To exercise any of these rights, contact us at info@parentcoord.com. We will respond within 30 days.
8. Third-Party Links
Our website contains links to third-party websites including Utah legal aid organizations, attorney listings, and resource pages. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email. Your continued use of ParentCoord after any changes constitutes your acceptance of the updated policy.
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions.
11. Legal Disclaimer
ParentCoord and Invest Park City, LLC are not a law firm and do not provide legal advice. Nothing on this platform or website constitutes legal advice or creates an attorney-client relationship. Always consult a licensed Utah attorney for legal guidance specific to your situation.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out:
Invest Park City, LLC — ParentCoord
Email: info@parentcoord.com
We will respond to all privacy inquiries within 30 days.