Everything you need to know about ParentCoord. Can't find your answer? Contact us and we'll get back to you within one business day.
ParentCoord costs $15 per parent, per month. Each co-parent subscribes independently — so both parents pay their own $15/month subscription. You are not responsible for your co-parent's subscription.
Every new account starts with a 7-day free trial. A credit card is required to begin, but you will not be charged until after the 7-day trial period ends. You can cancel at any time before the trial ends and you will not be charged anything.
ParentCoord is designed so that neither parent is financially dependent on or controlled by the other. If one parent paid for both, they could threaten to cancel the other parent's access — which undermines the whole purpose of the platform.
Independent subscriptions mean both parents have equal, secure access to their account, their messages, and their records at all times.
After your 7-day free trial, your subscription automatically converts to a paid monthly plan at $15/month, billed on the same date each month. You'll receive an email reminder before you're charged.
If you cancel before the trial ends, your card is never charged. If you cancel after the trial, your account remains active until the end of your current billing period.
We do not offer refunds for partial months. If you cancel, your subscription stays active through the end of your current billing period — you won't lose access mid-month.
If you believe you were charged in error, please contact us at info@parentcoord.com and we'll review your account promptly.
You can cancel at any time from your account settings inside the ParentCoord app, or by emailing info@parentcoord.com. Cancellations take effect at the end of your current billing period. We don't make canceling difficult — no phone calls required.
The civility filter is a built-in screening tool that reviews every message before it's sent. It looks for seemingly hostile, inflammatory, or blaming language — including threats, excessive caps, aggressive openers, and parental alienation patterns.
If a message is flagged, you'll see a warning before it sends. You're given three options: use a suggested rewrite, send the message anyway, or go back and edit it yourself.
The filter screens for several categories of language:
The civility filter cannot be disabled — it is a core feature of ParentCoord. However, it never prevents you from sending a message. If your message is flagged, you can still choose to send it as written by selecting "Send Anyway."
The filter is there to encourage a moment of reflection, not to control your communication.
No. The civility filter runs automatically using pattern-matching technology — no human at ParentCoord reads your messages. The filter checks for certain language patterns before a message is sent, but your conversations are private.
ParentCoord and Invest Park City, LLC do not monitor, review, or access your personal messages. See our Privacy Policy for full details.
Yes — for the shared features (messaging, calendar, expenses, and document vault) to work, both co-parents must have their own ParentCoord account. These features require both parties to be connected on the platform.
That said, each parent's account is independent. You control your own subscription and your own data regardless of what your co-parent does.
Unfortunately, you cannot force a co-parent to use any communication platform. However, there are a few approaches that have worked for other families:
Once you're logged into the ParentCoord app, go to Connect Co-Parent in the menu. Enter your co-parent's email address and send them an invitation. They'll receive an email prompting them to create their own account.
Once they sign up and accept your invitation, you'll be connected and all shared features will become active for both of you.
Co-parent connections are designed to be stable to protect the integrity of your shared records. If you need to change your connected co-parent — for example, due to a new custody arrangement — please contact us at info@parentcoord.com and we'll assist you directly.
Yes. ParentCoord uses industry-standard encryption for all data in transit (HTTPS/TLS) and at rest. Your messages, documents, and records are only visible to you and your connected co-parent — no one else.
We do not sell your data. We do not share your information with advertisers or data brokers. We do not show ads on ParentCoord.
ParentCoord makes no representations about the legal admissibility of messages or records stored on the platform. Whether any communication can be used in court depends on Utah rules of evidence and the specifics of your case.
What we can say is that all messages on ParentCoord are timestamped and archived — which means they create a reliable record of what was said and when. We strongly recommend consulting a licensed Utah attorney if you have questions about how your communications could be used in legal proceedings.
Only you and your connected co-parent can see your shared content (messages, calendar events, expenses, and documents). Your account information — including your email and payment details — is never visible to your co-parent.
ParentCoord staff do not access personal accounts except in limited circumstances required by law or to resolve a support issue at your request.
If you cancel your subscription, your account remains accessible through the end of your billing period. After that, your account becomes inactive. We retain your data for up to 90 days before permanent deletion, giving you time to download anything you need.
To request early deletion of your data, contact us at info@parentcoord.com.
The ParentCoord Utah Family Law Attorney Directory is currently being built. We are accepting applications from Utah family law attorneys now. Once a sufficient number of attorneys have joined, the directory will launch and be available to all ParentCoord users.
You can sign up to be notified when it launches directly on the attorneys section of our website.
No. Listing in the ParentCoord attorney directory does not constitute an endorsement, recommendation, or approval by ParentCoord or Invest Park City, LLC. You are solely responsible for evaluating any attorney you contact through our platform.
ParentCoord is not a lawyer referral service. No attorney-client relationship is created through the platform. Always conduct your own due diligence before hiring any attorney.
We welcome applications from Utah family law attorneys who want to connect with Utah Co-Parenting families. You can apply directly through the attorney application form on our attorneys page. Provide your name, firm, city, and contact information and our team will follow up with you.
ParentCoord provides information and links to Utah's top free and modest-means legal resources, including:
These resources are always free to access — no ParentCoord account required.
No. ParentCoord is not a law firm and does not provide legal advice. Nothing on this platform — including the legal resource library, the attorney directory, or any content on our website — constitutes legal advice or creates an attorney-client relationship.
All legal information on ParentCoord is provided for general informational purposes only. For advice specific to your custody or family law situation, please consult a licensed Utah attorney.
No. The free resource library on ParentCoord's website is publicly available to anyone — no account or subscription required. We believe every Utah family deserves access to information about their options, regardless of ability to pay.
Click Start Free Trial on the ParentCoord website. You'll be taken to the app where you can create an account with your name, email, and a password. After signing up you'll receive a verification email — click the link in that email to activate your account, then sign in.
First, check your spam or junk folder — verification emails sometimes end up there. If you still don't see it after a few minutes, try these steps:
On the ParentCoord sign-in screen, look for the "Forgot password" option and enter your email address. You'll receive a password reset link within a few minutes. If you don't see it, check your spam folder or contact us at info@parentcoord.com.
Yes. ParentCoord is fully mobile-responsive and works in any mobile browser on iPhone or Android. You can also add it to your home screen for quick access — it works like an app without needing to download anything from the App Store or Google Play.
On iPhone: open ParentCoord in Safari, tap the Share button, then tap "Add to Home Screen." On Android: open in Chrome, tap the menu, and select "Add to Home Screen."
ParentCoord works on all modern browsers including Chrome, Safari, Firefox, and Edge — on desktop, tablet, and mobile. For the best experience we recommend keeping your browser up to date.
Contact us at info@parentcoord.com or call (801) 201-5300 and describe what you're experiencing. We respond within one business day and will work with you to resolve the issue quickly.
Our team is happy to help. Reach out any time and we'll get back to you within one business day.